True craftsmanship takes time. Each piece is thoughtfully made to order, carefully crafted over 3-4 weeks to ensure it meets our highest standards of beauty and brilliance.

Need something sooner? Our Ready to Ship collection features stunning designs that can be dispatched within 1–2 business days.

Yes, absolutely! We are delighted to offer custom design services to bring your vision to life.

If you would like to customize an existing design from our collection — or create something entirely unique — simply reach out to our Client Care Team. Our jewelry designers will review your request and consult with you to determine the best approach for crafting your dream piece.

Yes — your love story deserves a personal touch.

We offer engraving services for up to 20 characters, allowing you to inscribe initials, important dates, heartfelt messages, or any special symbol that holds meaning to you.

From secret notes only you and your partner understand, to timeless dates that deserve to be remembered — engraving turns a beautiful piece into an unforgettable keepsake.

Absolutely.

We offer an exclusive selection of loose diamonds, allowing you to choose the perfect stone for a future design — or to hold onto as a meaningful investment.

Our diamond specialists are here to provide personalized guidance if you need help selecting the right cut, carat, color, or clarity.

Once you've found "the one," our Client Care Team will assist you in placing your loose diamond order with ease.

We know how exciting this moment is — and we’re happy to keep you updated every step of the way.

If you’d like to check in on the progress of your jewelry, our Client Care Team is just a message away.

Once your piece is completed and ready for shipment, we’ll send you a tracking email so you can follow your package as it makes its way to you.

Absolutely.

Our Ready to Ship Collection offers stunning, handcrafted pieces that are prepared and available for immediate shipment within just a few days.

Whether you're celebrating a last-minute milestone or planning a surprise, you’ll find timeless beauty without the wait.

If you're searching for a specific diamond that you don't see on our website, we’re here to help.

Simply contact our Client Care Team with the details of what you’re looking for — including preferred shape, size, color, clarity, or any special characteristics — and we will work closely with our network of trusted suppliers to source the perfect stone for you.

Your dream diamond is closer than you think.

Yes, all of our white gold jewelry is carefully rhodium-plated to achieve a brilliant, luminous white finish.

Rhodium not only enhances the beauty of the piece but also provides added durability and a luxurious sheen.

Over time, with normal wear, white gold jewelry may require replating to maintain its bright appearance.

We are pleased to offer complimentary rhodium replating as part of our Lifetime Warranty.

If your jewelry ever needs refreshing, simply contact us — we're happy to assist.

All of our jewelry pieces are made to order and crafted specifically for each client, and as such, we do not accept returns or exchanges.

This policy ensures the highest standards of craftsmanship, quality, and personalization for every piece we create.

We encourage clients to reach out with any questions regarding sizing, design, or customization prior to placing an order. Our team is dedicated to providing personalized support to ensure your complete satisfaction.

Please note:
All made-to-order purchases are considered final sale.

Your piece remains protected by our Lifetime Warranty and is eligible for complimentary first-time resizing if needed.

Yes, we gladly accept wire transfer payments.

If you would like to complete your purchase via wire transfer, please contact our Client Care Team. We will provide you with all the necessary banking details and guide you through the secure payment process.

It's simple!

Enter your discount code at checkout, and the applicable savings will be automatically applied to your total.

Please note: most offers allow the use of one code per order.

If you’re unsure about a promotion or need help, don’t hesitate to reach out — we’re happy to make sure you get the best possible offer.

Our website displays prices in USD by default.

However, to make your shopping experience even smoother, you can easily switch the currency to CAD, AUD, EUR, GBP, etc.

Just select your preferred currency from the dropdown menu — and shop with confidence.

Beautiful things take time — and we promise it’s worth the wait.

Made to Order jewelry takes about 3-4 weeks to craft with care before shipment.

Ready to Ship jewelry is dispatched within 1–2 business days for quicker delivery.

Once your order ships, you’ll receive a tracking email to follow its journey straight to you.

USA & Canada: Arrives in 1–3 business days

International: Typically arrives in 3–7 business days

Need your piece sooner? Contact us — we’ll do our best to accommodate special timelines!

Absolutely.

We want you to feel completely confident when shopping with us.

That’s why every jewelry shipment is fully insured, at no extra charge, to protect against loss, theft, or damage while in transit.

Your treasure is covered — every step of the way.

Unfortunately, no.

For the safety and security of your fine jewelry, we only ship to residential or verified business addresses.

We do not ship to P.O. boxes, parcel lockers, APO, or FPO addresses.

Thank you for understanding as we take every step to ensure your jewelry arrives safely.

Yes.

For your protection, a signature is required upon delivery of all jewelry orders.

Your package will only be released to you — or to a trusted individual over the age of 18 — once it has been signed for.

This ensures that your jewelry arrives safely and securely into the right hands.

Once your order is out for delivery, we encourage you to be available to receive and sign for your package.

Shipping is completely free — always.

Whether you're ordering within the United States or internationally, we offer complimentary, insured shipping on all jewelry purchases.

Every order is carefully packaged and delivered with care, at no additional cost to you.

We don’t have a physical store just yet — but it’s in the works!

Until then, we’re here to assist you online every step of the way, with detailed product visuals, virtual consultations, and personalized guidance to help you find your dream ring from the comfort of home.

Yes, we certainly do!

We offer a curated selection of CVD (Chemical Vapor Deposition) and HPHT (High Pressure High Temperature) lab-grown diamonds, each certified by IGI (International Gemological Institute) to guarantee quality, authenticity, and exceptional beauty.

Yes!

All of our Natural diamonds are certified by the GIA, the world’s most respected authority in diamond grading.

All of our Lab-grown diamonds are certified by the IGI, known for its leadership in lab diamond evaluation

Should you prefer a diamond with a different certification, please reach out to our Client Care Team— we are happy to assist with custom sourcing.

Absolutely.

Lab-grown diamonds have the same chemical composition, physical structure, and brilliance as natural diamonds. The only difference is how they are formed — in a lab instead of underground.

They offer a more eco-conscious and affordable alternative without compromising beauty or durability.

The primary difference lies in how they are formed and sourced:

Natural diamonds are created deep beneath the earth’s surface over billions of years and are brought to light through mining.

Lab-grown diamonds are produced in controlled laboratory environments that replicate the same chemical and physical conditions found in nature.

Both types of diamonds are chemically, physically, and optically identical. Even a professional jeweler cannot distinguish between a lab-grown and a natural diamond without specialized equipment.

Key Points:

Brilliance & Beauty: A lab-grown diamond shines, sparkles, and shimmers exactly like a natural diamond.

Sustainability: Lab-grown diamonds are considered a more environmentally responsible choice, reducing the need for large-scale mining.

Value: Lab diamonds are generally more affordable, offering greater size and quality options at a lower price point compared to natural diamonds.

Whichever path you choose, you will be receiving a true diamond — radiant, durable, and timeless.

A diamond certificate from GIA or IGI is like a birth certificate for your stone — it verifies its authenticity, quality, and unique characteristics.

These independent organizations thoroughly inspect diamonds based on their cut, color, clarity, carat weight, and more.

Your certification gives you peace of mind about your diamond’s value and is essential if you ever need to insure your jewelry.

When you shop with us, you can feel confident knowing every diamond is backed by the world’s leading gemological experts.

The 4 Cs — Clarity, Color, Carat Weight, and Cut — are the essential building blocks of every diamond’s beauty and value.

Clarity: Looks at how flawless the diamond is internally and externally.

Color: The less color, the more rare and valuable the diamond.

Carat Weight: Bigger isn’t always better, but it certainly is more rare!

Cut: The most important factor in how brilliantly a diamond sparkles.

Not every diamond needs top grades in every category — sometimes it’s smarter to prioritize what matters most to you, like a larger size or extra brilliance.

Need guidance? Our expert team is always ready to help you choose the perfect diamond, shaped just for your love story.

We offer a carefully curated selection of natural diamonds, lab-grown diamonds, and moissanite stones — each chosen for exceptional beauty, quality, and brilliance.

If you are interested in creating a custom piece featuring unique gemstones (such as sapphires, emeralds, rubies, or others), we would be delighted to accommodate your request.

Please contact our Client Care Team to discuss your vision — we specialize in bringing custom creations to life.

No — moissanite is its own gemstone, not a lab diamond.

It’s a naturally occurring mineral made of silicon carbide, and because it’s incredibly rare in nature, all moissanite jewelry stones are lab-created for size, clarity, and beauty.

Moissanite is loved for its exceptional sparkle, durability, and affordable

• Hardness: 9.25–9.5 on the Mohs scale (diamonds are 10)
• Sparkle: Known for its intense fire and brilliance
• Value: A stunning alternative at a more accessible price point

Yes!

While moissanite has its own unique properties and does not follow an official gemological color scale like diamonds, it is informally graded using the diamond color scale for comparison.

Our moissanite stones are graded D–F, which places them in the colorless range — the highest standard for brilliance and purity.

This ensures that your moissanite sparkles with the same bright, icy clarity you would expect from the finest diamonds.

No — moissanite will retain its brilliance forever.

Moissanite is renowned for its incredible fire and sparkle, and unlike some other gemstones, it does not lose its shine over time.

With regular cleaning and proper care, your moissanite will continue to dazzle just as brightly as the day you received it.

If you would like to have your jewelry professionally cleaned and serviced, we are happy to assist you.

Very durable!

Moissanite is the second hardest gemstone after diamonds, with a Mohs hardness of 9.25–9.5.

It’s built to last a lifetime — perfect for engagement rings and everyday jewelry.

With normal wear and a little care, your moissanite will stay stunning, strong, and sparkling forever.

Yes, we proudly offer a Lifetime Warranty on all of our jewelry. This warranty covers rhodium re-dipping for white gold pieces, prong tightening to ensure your stones remain secure, and professional cleaning services to maintain the beauty of your jewelry over time.

There are no service charges for these warranty services; you are simply responsible for the cost of shipping your jewelry to and from our studio.

We are deeply committed to the enduring quality of our craftsmanship and to providing lifetime care for the jewelry that marks your most meaningful moments.

Yes, we do. Complimentary professional cleaning services are included as part of our Lifetime Warranty. If you would like to have your jewelry cleaned and refreshed, simply reach out to our team, and we will be happy to assist you. Keeping your jewelry as brilliant as the day you received it is part of our commitment to lifetime care.

Our Lifetime Warranty covers essential services designed to maintain the beauty and longevity of your jewelry. This includes rhodium re-dipping for white gold pieces, prong tightening to ensure your stones remain secure, professional cleaning, and repolishing to restore your jewelry’s original brilliance.

To begin a service request, simply contact our team and we will guide you through the process. Please note that most warranty services take approximately 2 to 3 weeks to complete. We recommend planning ahead if you have any upcoming special events where you would like your jewelry with you.

No worries — resizing is a very common request, and we are happy to assist. You are eligible for one complimentary resizing within the first year of your purchase. To begin, simply let us know that you would like to resize your ring and provide us with the new size you need. If you are unsure of your correct ring size, we recommend visiting a local jeweler to have your finger professionally measured, as this tends to give the most accurate results.

Once we confirm the details, you will receive an insured shipping label to safely send your ring back to us. The resizing process typically takes 2 to 3 weeks, after which you will receive a tracking email notifying you that your resized ring is on its way back to you. If you have any questions along the way, our team is always here to assist and ensure a smooth experience.